Blithering passwords

I imagine when the dementia starts to set in a few years down the road, I’ll just start blithering passwords. It seems everything I do is password related. Email, Twitter, Facebook, online accounts, pin numbers. Sometimes it gets to be too much, and like most people, I occasionally get a little lazy and use a weak password.

Earlier this week, I realized that someone was posting as me on my Twitter account. Unfortunately, instead of posting valuable information, they were posting links to material I didn’t want to promote, so I deleted their posts and changed my password. And hopefully anyone who follows my Twitter account didn’t really think I was promoting get-rich work-at-home schemes. The incident forced me to re-evaluate my password strategy. So now, my passwords are longer and have more *&%^ characters and will be changed more often.  Below are some other practices I will follow and recommend.

Five best password practices

  1. Change your passwords often.
  2. Make them hard to guess.  Use at least 8 characters in your password.  Don’t use words or names, use a nonsensical set of characters
  3. Make them hard to find.  If you must record them (and you will unless you have a better memory than most)  put them in a secure location — not on a sticky note on your computer monitor.  If you store them electronically on your computer — make sure they are not accessible.  Lock them up whether paper or electronic based.
  4. Don’t use the same password on all your accounts.
  5. Don’t share your password with other people.  Don’t email your password.  If you must have your password emailed to you because you forgot it, change it as soon as you log in.

 

A Control Freak Learns to Delegate


Carolyn Griswold, Henry Liss, Beth Devine at CT Business Expo

Carolyn, Henry & Beth at CT Business Expo

I’ve never thought of myself as a control freak but for most of the past 10 + years I’ve pretty much ran the show as the solopreneur of cgwebhelp. That means I created designs, wrote code, managed web hosting, talked to customers, troubleshot problems, marketed the business, quoted jobs, paid the bills and sent the invoices.  But in the last year or so, and especially since partnering with Beth to form Web Savvy Marketers things have changed and I don’t have to do everything anymore. It’s a luxury… and a challenge.

It’s a complete luxury to have partnered with Beth.  She freakishly loves to do the stuff I hate to do and hates to do the stuff I like to do.  She loves to make sales calls!  Who loves to do that?  She likes to write quotes.  What’s that about? She’s also nicer to the customers than I am. That should be good for business. I like to write code and troubleshoot problems…Beth, not so much. It’s a business marriage made in heaven.

In fact, partnering with Beth has created the need for us to bring on more help in order for us to keep up with the workload.  Quite the feat in these questionable times.

I’m now delegating the technical stuff–my stuff–the designing and coding. Therein lies the challenge.  I find myself  hesitating to delegate the choice technical jobs to our able assistants and sub-contractors.   Will I lose my identity?  Maybe they won’t need me anymore?  Wow, sounds kind of insecure.

Will insecurity stagnate the business or will rationality reign over growth?

My friend Henry brought up the book The E-Myth Revisited recently.  For those of you unfamiliar with the book it’s about how most people who start small businesses, start from the area of their technical expertise.  They’re good at baking pies, carpentry, or building websites, but they have no concept of running a business. So eventually they wear themselves out by trying to be the technician while running the business.  I realized that I, like most small businesses, came from a place of technical expertise.  I liked building websites.  So I started a website business.

Northern Pike caught on Cedar Lake, Annandale, MN

Fortunately, I really do like running the business as much as building the websites, so I’ve done alright.  But there comes a point in time where there are only so many hours in a day.  Delegation has to happen if you want the business to grow. So although I occasionally have trouble letting go of the technical stuff, I know that I must override my technician’s insecurities and let go, move forward  and delegate. And I’ve found  that when I let go and delegate…the job might be done better that I would have done it!  Isn’t that great?

So while David writes code and sets up websites; while Iris updates websites; while Henry programs web applications; while Jonathan and Sue design; and while Nancy writes copy, Beth and I get to create a business. And fish. It’s a wonderful life.

In June, the team made it possible for me to take a leisurely fishing trip.   Thank you Beth, Iris, Nancy, Sue, David, Henry, Jonathan and to everyone else who made it possible!

 

I’ll take a virtual test drive but I’m not in the market for a new car

I’m not in the market for a new car. But when I heard that the Mitsubishi Outlander was going to be offering the first online virtual test drives–I had to check it out. So I went to their website and signed up and while I was there I checked out the Outlander website and the car I would be test driving in November.

The website and the car have some cool features. On the website you can virtually walk around the car and view it from every angle. When you turn the car so it faces you, the video background behind it is in sync with the car’s direction. As you mouseover the car, little blue bubbles pop up and show feature specific details.

Wow! It has a 40GB Navigation/Music server with a stunning, full-color LCD touchscreen! And a USB port and bluetooth capability. I don’t have that in my 97 Acura. Too bad I’m not in the market for a new car.

It’s shown in a Leguna Blue, but you can easily change the paint color with a click of the mouse. If I were in the market for a new car I think I’d like the Leguna Blue.

The Mitsubishi Outlander virtual test drive campaign is web savvy marketing. The virtual test drive concept intrigued me enough to go to the website and register for a drive even though I’m not in the market for a new car. The website does a good job of presenting the car’s features. I can visualize myself in an Outlander. I just hope the virtual test drive is not too much fun because I’m really not in the market for a new car.
http://www.outlandersport.com/

The 30-day blog challenge!

Today, I committed to the ultimate blog challenge – blogging every day for 30 days.   This will be a challenge!  And I came late to the game, it started October 1, so I’m not sure how that works.  Do I have to double up on posts in order to complete the challenge?  Or does my 3o days start now?  I’ll deal with that later, for now, it’s time to start blogging.

My friend D’vorah Lansky invited me to participate in this 30-day challenge.  D’vorah is an active blogger and recently wrote the book , Connect, Communicate and Profit.  The book is all about building successful relationships online and I highly recommend it to anyone with questions about using social networks like Facebook, LinkedIn, Twitter, YouTube, or about blogging.

I’m always on the lookout for materials that inspire me with new ideas and one of the perks of signing up for the challenge, is that you get a free booklet, 7 Ways to Get Your Blog In Motion.   In the booklet, the first thing they suggest to fend off the fear that you won’t have anything to write about is to make a list of things you know about–just a quick list of things that pop into your head.  So here’s my quick list:

  • web design
  • image editing
  • SEO
  • E-commerce templates
  • WordPress
  • Google Checkout
  • Google Analytics
  • Website traffic statistics
  • Dad’s 93rd birthday today.  Happy Birthday Dad!
  • 30 day challenges
  • Facebook movie – I gotta see it.
  • Homeaway.com
  • web hosting
  • e-mail marketing
  • the 10 pounds I can’t lose (another 30-day challenge?)

So in the next 30 days I’ll be writing about some of these things and some other things that pop up in my world of web design and internet marketing. I’ll also try to answer any questions that come my way.

My hope is that in the next 3o days, I’ll become more efficient in my blogging practice, and that I’ll provide a valuable resource for readers in the process.

Resources:

Five free things you can do to promote your small business

Times are tough.  Marketing budgets are tight.  Here are five free things you can do to bring traffic to your website and to your business.

  1. Google Places – (used to be called Google Local) it’s a free listing that you can enter by going to www.google.com/local/add/businessCenter.   You enter your web address, physical address, a description of your business, your contact information, hours– you can even enter photos. Your listing will show up on a Google Maps when someone searches for your business type in your area.
  2. Bing Local – Same concept as on Google Places only it’s on Bing.
  3. Facebook and other social networks like LinkedIn and Twitter.  If you’re not there you should be — it’s word of mouth advertising. I’ve seen small business really benefit from communicating with their network (friends, fans…whatever you want to call them).  It’s a great place to promote your business events, specials promotions and communicate with your clients (friends, fans, etc).  Just remember like all networking activities you’ll benefit more from giving then selling.  Provide  information, tips, advice, and special deals, spread good will and your friends and fans will remember you and spread the word about your business.
  4. Update your website regularly.  Install a content management system like WordPress so you can update your website on a regular basis.   Set up a blog that feeds through to your Facebook, Twitter and LinkedIn accounts so you reach out to all neighborhoods of your virtual network.
  5. Google Analytics – You don’t really know if anything is working unless you have a way to track your traffic.  Google analytics provides lots of statistics about traffic to your website.

Social Networking – Resistance is Futile

I frequently encounter professionals who are resistant to online social networking. It’s puzzling to me.  They’re often very social in “real life”.

I don’t get it.  Is it really that scary to tap into the network of friends from around the globe? Has the separation between friends, family and business become too blurred?  Is the technology too frightening?  Is it the changing paradigm of communication that freaks them out?

Are they afraid of  becoming the Borg?

Will we all eventually be assimilated into the massive social brain of Facebook?  Controlled by our smartphones as they alert us to tweets and texts?  Well I suppose if you let it control you, but used wisely it allows you to communicate and stay in touch with more people with less effort than ever before. Resistance is futile.

Tips & tools to help you broadcast to friends, fans, and followers

The last year has seen the continued rise of the social network phenomenon. If you’re like most business organizations, you’re got at least a Facebook page, Twitter account, LinkedIn profile and blog , not to mention your real-life networks with the local chamber of commerce and trade organizations.  All these social networks are designed to help you maintain an open stream of communication with your business network, but it’s a lot to manage.  Oh and by the way, you have a business to run too.

I’ve found tools and tricks that  make  my social networking life simpler.  I hope you’ll find them helpful too.

For posting to your networks and monitoring posts:

  • Lately I’ve been using the tool HootSuite to broadcast posts to one or all of my networks. Just sign up and set up your account to link to your other social network accounts and then when you make a post you can choose to broadcast to any or all of your selected networks.  You can also monitor your SM feeds with the HootSuite site–click on my LinkedIn tab and I see my network status updates; click the Facebook tab and I see my Wall; click the Twitter tab and I see my twitter feed.  And with the Twitter feed you can set it up to monitor various topics.  For example, I have it  set it up to show feeds about SEO; another tab monitors pilot supplies, and yet another tab shows my standard Twitter feed.
  • TweetDeck is another application I’ve used in the past.  It’s similar to HootSuite but  allows you to connect to FaceBook, Twitter and/or MySpace.  Since I have a LinkedIn account, but not a MySpace account, I find HootSuite works better for me.
  • If you’re a smart phone user, there are apps for managing your Twitter and Facebook accounts while you’re on the go.  I’ve tried Twidroid and Twirl on my Android  and I have Facebook mobile set up too.

Social Network Feed Cycle

Use your blog to feed your networks:

One of the smartest things you can do to minimize your workload and maximize the effectiveness of your blog posts is to feed them to your social networks.  All the SM sites have the capacity to take a blog feed in some form or another.  Here are some tutorials to set up feeds to some of the  social media sites.

  • Facebook – http://www.ehow.com/how_2031209_import-rss-feed.html
  • LinkedIn – Open up your profile to edit and click on Applications where you’ll see a WordPress tool or a BlogLink tool.  Both tools will pull your blog posts into your profile.
  • Twitter – Go to Settings > Connections and you’ll see a couple of apps, FeedBlitz and TwitterFeed that will help you feed your blog posts to your Twitter account.

It may take you a few minutes to set up your feeds, but once you’ve set it up you’re done.  Now whenever you make a blog post, it posts to your blog and all the networks you’ve set up to receive it.

It’s been a year since I first stuck my toe in the twitter water and honestly I wasn’t so sure that I’d find Twitter to be a useful tool.  But I’ve found that it can be a very useful tool both as a a customer service tool and marketing tool.

For example, Monday morning I came into the office to find that one of my managed servers was down.  Not only my server, but it looked like the whole data center was down.   Not a good start to a Monday.  My first reaction was to call the data center’s technical support for answers but while on hold with the 20 million (give or take a few million) other clients I realized I might find answers more quickly on Twitter. I typed in a search and instantly knew what was happening without having to talk to anyone.  With a couple of 140 character posts, the hosting company answered my initial question (what the heck is going on?) and assured me that the problem was in the process of being resolved.  Within minutes, life was back to normal.  As a wholesale customer I was relieved to find the answers and be able to provide answers to my customers quickly.

Twitter also makes it extremely easy to post status updates to my website or to the other social networks.  I’ve setup my website  to always show my most recent Tweet.  It’s right there in the middle of the home page, so when someone comes to my website they always have a snippet of current information, even if I haven’t had a chance to update my website information in a while.  I try to tweet about things that my client base might find useful. Currently, there is a post linking to an article I read earlier today entitled “What SuperHero Are You?” It’s about defining your unique value and creating a good elevator pitch.  But once I publish  this to my blog that headline will be replaced by the headline for this article as it’s set up to post to my blog, my Facebook, my LinkedIn, and my Twitter account.  And the Twitter post will post to my home page, so there will be a link on my home page that links back to this post.  It’s a happy little circle.

Does your website belong in the Wayback Machine?

Do you believe it’s 2010?  Time really flies when you’re busy building a business. Seriously, it seems like just yesterday, we were celebrating the new millennium.  If you haven’t updated your website design in the past several years, it’s probably time to take a look at the design to see if you should incorporate 2010 techniques and strategies into the design.

Just for fun I took a visit to the Wayback Machine to see how my business website has morphed over the past 10 years.  Here are 3 samplings–the first from 2001, the second from 2005 and the latest version from 2009.

Notice the excess of white space on the 2001 version.  That’s because back in 2001 the most commonly used  screen resolution was 800 x 600.  Now the most common size is above 1024 x 768 so on a modern monitor the 2001 version looks  like a postage stamp.  The 2005 version took up a little more screen space and incorporated a animated Flash header.  The 2009 version incorporates social network links and RSS feeds from relevant blogs.  It also is built using a custom WordPress design.

What’s changed in the last 10 years?  Specifically, what’s changed that  affects the online marketer and website design?  Here are a few things that are now commonplace now, which 10 years ago were a rarity online (if around at all) :

  1. Higher resolution monitors. It’s obvious viewing the samples above how screen resolution has changed over the last 10 years.  A well-designed site will make good use of screen space.
  2. Online video: Expanded broadband usage along with more personal computing power has allowed the usage of online video on websites to become the norm when only 10 years ago it would have been painfully slow on the majority of home computer systems. In addition the cost and quality of digital video cameras in the past few years has made video far less cost prohibitive for savvy online marketers. And of course  YouTube might have had an effect too.
  3. Social networks: Forums and discussion boards have been around since the internet began, but the widespread popularity of social media sites like Facebook, LinkedIn, YouTube, Twitter and others as well as the use of blogging have changed how marketers communicate and network in the last few years.  The savvy business person is incorporating social networks into their marketing strategy and is expanding their network worldwide.
  4. Smartphones: As more people access the web via their smartphone, the savvy business person will make their web presence more usable on the smartphone screen and will make sure they show up in Smartphone search results by getting listed in directories such as Google Local.
  5. Google power: Is there anything Google can’t do now? Google’s been around for at least ten years, but they continue to develop tools for webmasters and site owners that are essential for managing and monitoring your website strategies.  Not just Google Search, but Google Local, Google Analytics, Google Checkout, IGoogle — these are  just a few of the Google tools I use on a regular basis and there’s many more.   Go to Google and search webmaster tools and see what they have to offer.

If you’re contemplating how to freshen your website for 2010, take a good look at the design and make sure the look is not dated.  Consider adding video.  Expand your online network through the social networking sites and make your presence there known on your website.  Consider how your website looks on a smartphone and if your’re found when someone searches for your type of business on their smartphone.   And finally, check out the Google tools and suggestions for managing your website.

Sponsorships Available – Greater Hartford Women’s Conference

Sponsorships are available for the Greater Hartford Women’s Conference (GHWC) 2010 conference.  Sponsors get visibility and recognition from extensive marketing and promotion of the conference. It is the sponsors who make it possible to offer a dynamic program and help to keep the conference affordable. So please consider becoming a sponsor. For more information, contact Tonya Healis, GHWC sponsorship chair, at 860-817-8574 or healis@snet.net. For maximum sponsorship benefits, sign on by January 9, 2010.

The SEO Rap

Design the code right – the real trick to SEO.

Smart and accurate. Fun way to end a Monday afternoon. Enjoy.