The Glastonbury Chamber is focused on helping businesses grow. To support their diverse membership, they’ve created small groups to meet on specific topics. We are joining the Creatives Group which gives fellow business owners in the “creative” realm a place to network and discuss topics of interest. We’ve also joined the Sales and Business Development Network which offers panel discussions, presentations and sharing of best practices.  Both of these groups are an excellent way to network.

We are also a member of the Manchester Chamber which offers several outstanding events throughout the year. The bottom line is that anyone doing business that isn’t affiliated with their local chamber(s) is missing out.

Well, we of the older mindset have learned with age to be more selective with what we do, when we do it, and with whom.  Call us paranoid—or just old—but it simply doesn’t seem right to have 673 friends, and we definitely don’t have the time to ‘like’ everything we see. We truly aren’t interested in what you found in the couch cushions, and we aren’t going to ‘like’ a post about what your dog regurgitated. Yes, we have become discriminatory.

However, in business we know we need to network and talk, make friends and get as many people to like us as possible–in both the real and the virtual world. We also realize that for some the word ‘like’ has become a super-sized commitment to be a part of the everyday minutia of the world–but unlike taking out the garbage and cleaning the bathroom, it’s something we can choose not to do.  So why do it?  Why should you ‘like’ us?

It’s pretty simple.

What's Not To Like?

When we at Web Savvy Marketers ‘like’ you, it’s because:

• We value you
• We value something you’ve said or done
• We want you to succeed

When you ‘like’ us, it means:

• You value us
• You value something we’ve said or done
• You want us to succeed

It’s not complicated. Your newsfeed won’t be stacked with invaluable, irrelevant nonsense from us–although we will include you when we’re having fun! We will share our ideas, what works for us and doesn’t, and we’ll want to hear about what makes your business tick–your challenges and experiences.

So let’s avoid that awkward middle-school-hallway moment, “Why didn’t you ‘like’ me on Facebook?” and support each other with a click on that little thumbs-up.

What’s not to like?

*http://www.checkfacebook.com/

Next it was off to South Windsor. I tell ya, these long drives really wreak havoc on my vehicle! There I met with the board of the CT Women’s Alliance to plan the annual conference. Carolyn is on the board and they do amazing things. Check out ctwomensalliance.com for more information about the organization and the upcoming conference in March.

Finally, today I was off to Glastonbury. There I attended the B.I.G. meeting. Very few us like to refer to ourselves as BIG women, but it’s okay when you know it stands for Believe, Inspire, Grow. I was definitely inspired today and left with a renewed focus on the business.  For more information about BIG go to  http://www.justthinkbig.us/event/id/138842/B.I.G.-Introduction-in-Glastonbury-CT.htm

So, between my adventures above, sales calls, projects and dodging snow storms, it’s been an exciting week all around. Please join me next week when I’ll travel all the way to Canaan, CT. All I can say is thank goodness for GPS!

I’ve run into clients and prospects  who are under the misguided assumption that images on the web are free for the taking.  Not so.  In fact, if the stock photography companies find that your site is using pirated images you could be fined hundreds or thousands of dollars. And they will find you.  I’ve had clients who have loaded images onto their website (that were unknowingly pirated from an online source) and eventually they get a call from Comstock or some other Stock photo house demanding payment for the use of their image.

Always make sure that you have the right to use images that you place  on your website (or any marketing materials).  There are many royalty free stock photos you can purchase for use on your website for fairly low cost.  IStockphoto.com is one that we use frequently to purchase stock photography.

Music is another component that people like to pirate.  It is not legal to use a song you’ve purchased and downloaded onto your IPod as background music for a video you post to YouTube.  Sorry.  SoundDogs.com is a good source for music and sound effects.

I don’t have to tell anyone that it’s plagiarism to copy text from another site.  Do I?

Although the big kick-off shopping weekend is over, I’m sure there’s more shopping to be done.  If you prefer to avoid the mall hubbub and feel like staying home in your jammies and doing some on-line shopping this holiday season, here’s a list of clients who are small business owners that sell or show products online.  They’re all reputable honest people with great products.  The * indicates you may need to call to purchase.

Art

• ColbathColors.com *
• CowsByDesign.com

Astrology Calendar & Services

• AstrologyBooth.com

Books

• Not My Mother’s Wedding
• From May Sarton’s Well
• The Good Financial Advisor
• Montessori Madness and other Children’s Books
• Octavian Chronicles
• Beyond Location, Location, Location…A Systematic, Promotional Approach to Marketing Commercial Real Estate

Food & Beverage

• Bloody Bold Cocktail Mixers
• The Spice Mill

Health & Fitness

• Pedometers from EveryBodyFit.com
• Massage – MyHandsYourHealth.com*
• Personal Training – JudithScottFitness *
• Chair Massage & Wellness Programs - http://totalbalancelifechoice.com *

Jewelry

• AlisonDesignsJewelry.com
• Lapistree.com (see the BellaSanté section for online sales)*

Motorcycle & Auto Accessories

• EzShadow – The easy way to cover your Toll Pass
• GoodGuysPowerSports - Motorcycle Gear & Accessories
• Uni-Go Motorcycle Trailers

Travel Services

• MogoTravelService.com*

Museum Store

• Webb-Deane-Stevens Museum Store & Holiday Events in Wethersfield (no on-line shopping but Black Friday hours at the Museum Store and many holiday events through December) *

And Finally, Santa Claus

• SantaVisitsCT.com to schedule a Santa visit to your holiday party. *

Happy Holidays!

I laughed.

“How did that happen?” I asked and then I chuckled some more.

Apparently my client  had accidentally hit the combination of keys that’s the shortcut for flipping your display.  Yeah, that’s a handy shortcut. Thank you Microsoft.

“It’s not funny,” she said. “Not only is the screen upside down, but the mouse is backwards”.

I laughed again.  “Did you try turning the mouse upside down?” I asked.

Meanwhile, while poking fun at my client I did a quick Google search for “upside down display screen”  and I quickly found a forum where others had run into the problem.  Scanning the forum I saw one that  began with “I’m 13 years old and I have the answer to the problem…”

The 13-year old recommended going to the display settings where you will find the option to flip your screen.   Who knew?  I’m 53 years old and I didn’t know that option existed, but Google and the 13-year old kid made me look like a hero.  Thank you Google and unknown 13-year old (you little smartie-pants).

People tend to view launching their site like it’s going to print. Once it’s up it can’t be changed. When the fact is that it not only can but should be changed. The trend towards content management sites such as Word Press are in response to the need to update frequently.

When deciding to launch ask yourself, Is it better than what’s out there now? If it’s a new site, the sooner you get it launched, the sooner your prospects will be able to find you. It will also get you indexed by the search engines sooner. If it’s a new site, Does it look and function better than the old site? If so, get it launched and add to it later.

A few years back, you would see “page under construction” and know that the site wasn’t complete. This is no longer the practice. If you don’t add a page until it’s ready, no one but you will know the site’s not “done”.

Our client had a process that they wanted to show but could not accomplish through straight video. We were able to combine video, photos and 2-D animation to fulfill their need. Adding copy and voice over allowed them to highlight the points and products most pertinent to their customers. Although the piece was created to use at meetings and sales presentations, the addition of music allowed them to use it at trade shows as well. View the presentation

This hyper-focus may have been enhanced by the glut of SEO experts telling people how vital SEO is to their success.  But, web site owners would be wise to remember that the only thing good SEO will do is have your site show up in a site search.  It’s not a silver bullet to sales.  It will only improve the odds or bringing customers to your website.  After that it’s up to you and your website to impress potential customers with amazing content–content that’s current, clear, accurate, informative, and attractively designed.

So while you’re reviewing SEO strategies (because I’m not discounting the effectiveness of a well-optimized site at getting people to the door) don’t forget to review your website.  The stuff that customer’s actually see is as important as a good SEO strategy.   Here’s a brief checklist of things you should be looking at:

1. Is it clear (to the layperson) within seconds of landing on any page in your website what you’re selling?
2. Is your phone number visible? On every page?
3. Do you give people a reason to call you?  Do you clearly state benefits of doing business with you?
4. Is your navigation easy to follow?
5. Are your markets clearing defined.  Do you provide market specific content for different market segments?
6. Do you update your content with current information?
7. Does your site design look professional?  Does it look current or dated?  Does it show well on mobile devices?
8. Is your site design (colors, typography, logos, images)  consistent with your brand?
9. If you have a shopping cart, is the cart secure? Are products clearly displayed and identified?
10. Are customer service policies, shipping methods, return policies, privacy policies in place.
11. Do you provide a physical location and multiple ways for people to contact you?
12. Are you using social media sites, like Facebook, Twitter, LinkedIn and others that are appropriate for your markets?

Always focus on building a website that benefits your clients and potential clients.  If you keep that in mind as you optimize your site and your content you may find that customers are not only finding you, but they’re also buying from you.  And that’s really the ultimate goal isn’t it?

Our client was hosting a large event that had more than 30 different presenters. Although each attendee could choose which break-out session they wanted to go to, the client wanted to provide them with information on all the sessions and the presenters. Since the theme was “Going Green” the paper route was not an option. We created an interactive CD that allowed them to view all the information at their leisure. Note: the image used was provided by the client.