Persuading people to agree with you and do what you’re asking them to do is difficult. Whether you want them to buy your product or service, vote in a particular way, or make different lifestyle choices, it involves understanding the Ugly Green Drink. For my son, drinking smoothies is all about flavor. Imitating Starbuck’s new […]
If you’re looking for run-of-the-mill motivational quotes, you’ve come to the wrong place. Handpicked to help you begin your new year right, this is a curious collection that I hope will spur you into action. And unless you’re my clone, or you write for a living, I doubt you’re familiar with every last one of […]
Trust is a hard-won commodity. Gaining your customer’s trust is a process that takes a business at least two years, according to a global study by SDL. Strengthening your relationships with your customers is an investment that requires good communication, but just how else do you build trust over time? With these three secrets, help […]
Because the majority of people spend most of their time at work, how to be more likable at work is a popular focus for improvement. Try these 5 ways and see what your likability meter reads.
According to Seth Godin, there are, as far as I can tell, three types of presenters. Good Entertainers, Bad Entertainers, and Change-makers. You can choose to use one of these methods in the same way you choose to live your life.
“Morning Serenity” by 2010 Army Digital Photography Contest used under CC BY /Modified from original Writing makes you happy – thinking things through, talking about your dilemmas, or trying to repress your unhappy thoughts won’t work. It’s scientifically proven that you must write, and varied experts weigh in on achieving happiness through writing. Read on to see […]
Making Fun Out of the Ugly When you hear how unhealthy, unsafe, and ungreen you are, it scares the crap right out of you. Which makes you shut down, hear nothing, and do nothing about it. We are terribly good at avoiding the ugly. Playing games helps. It paves the way for less tension. Which is […]
Seth Godin recently wrote a guest post on Copyblogger about striving for authority. The comments were nearly as entertaining and informative as the post. You would think no one would dare to question Godin, whose authority and credibility have been time-tested and proven. But since it’s the nature of humans to squabble and whine, even […]
We are all customers who’ve felt the sting of mistreatment at one time or another — the unfriendly or incompetent company representative who forced us into a stalemate of dislike because they didn’t follow the simple rules of engagement. A customer’s experience will be remembered much longer than a company logo or product packaging. A customer’s […]
Choose one word. Head into the new year with a focus on this One Word as your personal rallying cry. One Word. 365 days. A vision. Words hold power. Words can create movement, inspire beauty, change perspectives, liberate nations, and convey ideas. Your One Word is a compass pointing you towards a life-changing journey. Will you […]