Your web site is down. Your customers are unable to find you. Your business is an unreachable Internet entity. Your frustration level reacts with a terminal velocity akin to Superman.
Relax. It’s inevitable that your web site will experience some downtime. Servers are not in a position to guarantee 100% site uptime.
A .1% Downtime Is Over 8 Hours a Year
Maintaining 99.8% uptime means nearly eighteen hours of downtime a year. When you experience web site downtime, you’re experiencing what every site owner experiences.
Even top sites have to manage site downtime. Here’s the evidence: Check out the site downrightnow where favorite web services are monitored for status alerts on any site issues, including Facebook, Gmail, YouTube, LinkedIn, and Netflix.
Where There is Internet Service, There is Interruption
Before you notify your web host provider, here are several things to check to be sure the issue is with your web site.
1. Refresh your web site page.
By clicking the “reload” button located next to the web site address at the top of your screen, your browser if forced to download the most recent version of your web site.
2. Try to connect to another well-known web site, such as Google.com.
If your web site page won’t reload or you can’t access a different web site, then the problem is an internet connection issue and you should contact your internet service provider.
3. Check your domain registration at Whois.net.
By entering your web site name, you can check to see if your domain name registration has expired and if you simply need to renew your registration with the domain name registrar to get your web site back up and running.
If you have a web site provider like Web Savvy Marketers, we take care of this for you before it ever expires.
4. Contact a friend and ask them to check your site as a last-ditch effort to be sure it’s down.
They can also check Where’s It Up or Down for Everyone or Just Me to see if your site is down for others and not just you.
5. Call your web hosting provider.
When it’s an issue that lies with the server, your web hosting service will be able to make the necessary calls to confirm any technical difficulties to get your site up and running again.
Major server issues are not uncommon, as in the major web host and domain registrar GoDaddy outage, which took down millions of sites.
The World Wide Web runs 24/7, which means your website is continually open to technical problems as well as cyber attacks. Cyber thieves continually compromise Internet security. The FBI has had to step in, shutting down thousand of sites in an effort to do a global clean up.
We Fix Your Website Woes
Having a web hosting provider you can easily reach, whom you can count on to be available to take your phone calls when your web site’s function is in question, is the key to obtaining quick recovery to web site problems.
Let us know if we can help with your web hosting questions by leaving a comment below.