Successful Methods to Add to Your Advertising Madness

Marketing success head communicationTo advertise is to communicate; rather, to persuade an audience to act upon a product, service or ideal. With a target market in mind, companies intend to convey a distinct message. While you need to keep your marketing campaign fresh and innovative, it doesn’t have to be over-the-top expensive.

It takes time, energy and imagination to get your brand presence realized and your identity solidified to the public. There are ways to provide clarity and transparency to any market through thoughtful design elements and practical, yet clever solutions.

Relationships

Creating meaningful relationships is the foundation for success in any business. With the growth of social media and ever-evolving social circles on the web, the success comes from not only knowing how to stay connected but to foster alliances. In the formation of your social media community, it’s not the number of “friends,” but the ability to engage and launch smart conversations with the ones you have, ultimately maintaining more stable connections.

Business relationships go both ways. The willingness to give, share and support must be mutually maintained. The conversations, whether face-to-face or through digital media must be real. There’s no time for small talk. If you find yourself too busy and your business relationships become neglected, they’ll wither away, and the value of what had been carefully cultivated in the past loses steam and could eventually end.

Never Fear! Some Tips:

  • Don’t listen with your answer running; meaning, actually listen before you decide how to respond. You’ll never fully understand what the other person is trying to say if you already have a response created in your head.
  • Encourage constructive criticism. It takes courage, but it helps a business grow and improve.
  • Be an expert in the field and be honest with your peers, employees and competition.

Promotional Swag

As any savvy entrepreneur knows, it only makes sense to develop an understanding of your target customers before you launch advertising and promotional strategy. With letterhead, notepads, pens and thumb drives, putting your brand logo on usable, high-quality items, makes customers feel they’re being rewarded for even considering your product or service. Trust ensues and then comes growth.

Bookmarks, stickers, personalized CD covers and plastic cards can be a refreshing change from the everyday business card or brochure that gets tossed in the recycle bin before a client even really looks at it.

Trade Publications

Niche publications offer a way to nail down your specific target audience and gain visibility in your industry. Not only that, but they allow you to keep abreast with the competition as well as the latest industry trends (even though you’ll be at the forefront of innovation). Advertising in a trade publication also speaks directly to the distributors on the front line who are selling your product. Relationships are formed, and trust becomes determined on a superior editorial package in a well-designed magazine that keeps the readers interested.

For example, the lighting industry has a trade publication called enLIGHTenment magazine. It highlights edgy products, notable award winners, seasonal and aftermarket trends, energy-efficient lighting and news in and around the business. Whether a manufacturer or distributor in this industry, your presence in this trade publication will be seen not only by competitors but vendors and enthusiasts.

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GIF: The Word of the Year and the New Website Tool

If you haven’t GIFed, you haven’t lived to your World Wide Web potential. As this year’s pick for the Oxford American Dictionary’s ubiquitous new word, the times are telling us to stay savvy and get GIFfing.

The verb GIF means to create a Graphic Interchange Format, a compressed file format for images that can be used to create simple, looping animations. GIF’s evolution on it’s twenty-fifth birthday includes morphing from a mere noun to a verb and being rediscovered as an internet-age phenomenon.

No longer the 80′s-style hokey animation,the GIF has transcended into a creative art medium used to broadcast the presidential debatesreport the Olympics, and even publicize the sexiest man of the year.

What does GIF’s powerful comeback mean for the website owner?

This is a trendy and powerful device for your social media and blog. As the zeitgeist of 2012, try using GIFs for your internet marketing. Here’s why:

Tell a story at a glance.

Because GIFs are consumed in the amount of time a website visitor will decide whether or not to click and view a video, you can connect with your viewers in a way video can’t. Yet the GIF offers so much more than a static photograph. The eye-catching potential is irresistible.

Cinemagraph photographer Jamie Beck calls the animated GIF  ”a photograph that is still alive,” which brings to mind the spookiness of newspaper photos and painted renderings in Harry Potter’s world of witchcraft and wizardry. The creep-potential isn’t lost on Photoshop wizard Kevin Weir, who adds “a dash of dark secrets ripped from his imagination” to entertain and draw the viewer in.

Far from spooky are the 3-D animated versions of digitized vintage stereographs from the New York Public Library’s stereogranimator. Try it for yourself!

A GIF is worth more.

GIFs hold the power of an image cranked to its highest potential. How much more than a thousand words is it worth?

Facebook does not currently accept GIFs, but this will soon change, according to this infographic. When it does, you’ll have honed your skills with GIFs on your blog, Tumblr, Reddit, and Twitter. And as Pamela Reed of Reed and Rader says, “Why put a still image online?”

Your ability to emotionally connect with your viewers is huge. You can communicate humor, harmony, and hope, all within a single moment-focused image.

Grab attention through focus.

When you direct your audience to a particular element, you are helping them to see through a lens of intent. The element that is moving will capture your viewer’s attention and guide them to a call-to-action.

Check out these GE factory GIFs for an industry-minded view of zooming in on a specific moment. Cinemagraphs demonstrates their creative magic with Dogfish Head T’weason’ale and delicious gluten-free beer-making GIFs. (This particular call-to-action is successful with me.)

The use of these creative micro-movies are yours to discover. You can find some inspiration and get motivated at GIF of the Day. When you are ready to create your own, there are many options to get you started. Try Cinemagram, a free iTunes app that combines the instant-post appeal of Instagram with easy-to-make animation in a mobile-friendly version. To get your creative GIFness rolling, you can also try Gifninja and Makeagif.

“It’s uncharted territory right now,” according to TopherChris of Tumblr.

So get going and chart your own GIF creations.

 

GIF courtesy of sassacats

 

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Planning starts with the Voice of the Customer

So I’m hoping my previous post about planning has at least gotten you interested in the subject, if not converted you completely into a planning fanatic. The next question is…Where to begin? I like to start with your audience. After all that’s what the plan is all about, right? Talking to your audience and providing them with information.

Before you begin planning your marketing, you must determine three things…

1. Who is your ideal customer?

Based upon your existing customers, you know who your ideal customer is. There are other considerations when defining your target market. There’s a great post on defining your target market at Success Designs (http://www.successdesigns.net/articles/entry/how-to-define-your-target-market/). Check it out.

2. What is it they want from you?

Most customers want so much more than just the product or service you provide. For example, many of our clients come to us because they’ve heard we know our stuff! However, when asked why they remain customers, most will say because in addition to knowing our stuff, we’re fun to work with. Now we realize that there are a few marketing firms out there that can help our customers, but it’s the FUN factor that differentiates us. Understand what your factor is and make the most of it.

In addition to the fun factor, our clients appreciate the information we provide. They are coming to us because they need help in an area that we, not they, are knowledgeable. Providing useful information is much more important than telling them how long we’ve been in business and what our credentials are (although those are available upon request). Before implementing any kind of marketing program, you need to craft a message for your best customer, not yourself.

3. How do they want to receive it?

Finally, how does the customer want to receive information from you? Are they someone who strictly does everything on-line, or do they want an old-fashioned phone call? It’s important to remember “the what” will help to determine “the how.” If you’re providing the customer with what they want, the delivery method is secondary.

So when creating a marketing plan, start with a little customer research. It will go a long way.


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How to Have a Marketing Conversation With Your Customers

The time to join in the conversation is now. Your customers are talking, and they’re making decisions with or without you. So what do you need to do? You already have a Faceboook page, you’re writing a blog, you’ve been Tweeting, but have you been just reacting? or genuinely listening?

This new take on having a ”marketing conversation” is not a novel concept when you think of actually conversing and not merely marketing or selling. Recognizing your customer as more than an audience, but as your partner, will go a long way in determining how you interact and build a relationship.

Email me conversation heart
Flickr photo credit: idogcow

Focus on Finding Value

No longer are you focused on ROI, with a sales attitude that scares off the most devoted followers. Now you’re talking about relevant information and  immediate value, providing choices and options they want, and tailoring services to their individual needs. You will get better at what you do when your conversations lead you to a better understanding of your customers.

In case it isn’t already obvious, the single most significant attribute you must possess in your conversations with customers is authenticity. To say you “act authentic” is as much a paradox as saying “I am humble.” The only way to be authentic or humble is to be authentic or humble. Don’t filter out the negative input. Address negative feedback openly and honestly, allowing your partners a voice and, in turn, creating an avenue to build trust.

In your conversations, you are humble when you keep dialogue public and resist the temptation to continually toot your own horn. How long would you engage in a conversation with someone who blustered with self-regard?

You’re Talking With People

Relationships in business go beyond the B2B or the B2C. Think H2H, human-to-human, or P2P, peer-to-peer, and your conversations will reflect your intent to create not just a Win/Win situation, but an ongoing Learn/Learn commitment. I learn about you, you learn about me, and, ultimately, we learn from each other.

Over time the investment in true conversation creates connections, loyalty, recommendations, and sharing. Brand advocates fashion themselves from the grist of the exchange. Your social media marketing campaign rises from its digital dust as the newfound marketing conversation your customers are now empowered to have.

Don’t let the world of social media move into the new realm of true connectivity without you - your customers are already there.

 

Read about the notion of conversations – not monologues - expounded in two books: The Cluetrain Manifesto and The Intention Economy, as recommended by Duct Tape Marketing.

 

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2-D Animation

General Cable solar image

Our client had a process that they wanted to show but could not accomplish through straight video. We were able to combine video, photos and 2-D animation to fulfill their need. Adding copy and voice over allowed them to highlight the points and products most pertinent to their customers. Although the piece was created to use at meetings and sales presentations, the addition of music allowed them to use it at trade shows as well. View the presentation

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Trade Show & Sales CD

Scott Electrokrafts Inc

The client wanted a presentation that could be used as both a trade show presentation and also as a sales CD. We created an interactive CD with a high-end intro. The CD could be given out on sales calls and at shows. We also provided the client with a show master that would loop the introduction until used to walk a customer/prospect through the rest of the CD. After a minute, if the presentation wasn’t used, it would go back to the looping introduction. View the presentation introduction

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Social Networking IS Your On-Line Referral

I had a meeting last week with a potential client that sells to consumers. We spoke a little about social networking (ie: FaceBook, Linked-In, etc.) He made it very clear that he had no interest in doing anything in that realm. He then went on to tell me a story about a customer that would only purchase his product once they found someone they knew who was using it and happy with it. They had checked the company’s references, and although they were all very good, it wasn’t until they spoke with someone they knew that they decided the product was good for them.

This is an example of social networking, except that it was done over the phone instead of the computer. Now, imagine you could create this kind of referral that would go out to many people instead of just the person on the other end of the phone. That is what social networking can do for you.

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Networking Isn’t a Dirty Word!

I remember when I first started my own business and began attending networking events. I was so overwhelmed by the number of people who would tell me that I needed what they had for sale in spite of the fact that they hadn’t taken the time to find out anything about me and what my needs were. On occasion, I would meet someone who would ask me what I did, tell me about their company and talk about a way we could work together. They are the people who I still work with today after several years because we have a relationship.

The same problem occurs with on-line networking. Some people see it as another place to advertise their business. Too often, people use social networking groups to promote their business when they should be building relationships. It’s like any networking group. If people are genuinely interested in helping each other succeed, everyone wins. However, if everyone is just selling at each other, the group won’t last and no one will benefit.

Remember, no matter how you network, be it on-line or in-person, the important thing to remember is that people want to work with and buy from someone they trust and with whom they have a relationship. Approach it any other way and although you might get the initial sale, the chances of retaining the customer are poor.

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I am not a networking cougar!

I’ve been in “leads” groups before and in all honesty I don’t usually like them.  First, many of them meet weekly at 7 a.m. and frankly although I’m usually up at that hour, I prefer not to start my official work day until I’ve showered and had breakfast.  And then there is the pressure of providing leads.  I understand that’s the concept of the whole organization but in reality a forced lead is usually a bad lead.  Leads, a.ka. referrals. need to come from a place of authenticity for it to be a good lead.  I need to know you and your business before I will bet my reputation on you by sending a client or prospect.

But in spite of my dislike of leads groups I chose to join the Breakfast Club recently.  It’s a great group of local business folks dedicated to helping build each others businesses by providing leads and introductions to each other.  I felt confident in joining this group for a few reasons.

  1. They have a strong “marketing” sphere.   This will make it easy for me to collaborate with and provide referrals and introductions to other members of the group.
  2. They meet at 9 a.m every other week instead of 7 a.m. every week.
  3. The group itself is awesome! They seem happy, friendly and optimistic.  That says alot these days. 

This past Tuesday was my second official meeting and I really enjoyed myself.  Later in the  morning  while having my teeth cleaned I had time to contemplate the meeting–who I talked to, who talked to me, who I should talk to, etc.  And an interesting and somewhat disturbing thought occurred to me.  The only people I approached were young men! I spoke with other people, but they had approached me.  OMG they’re going to think I’m a networking cougar!  So just in case anyone noticed, I’d like to go on the record and say “I am not a networking cougar”.  Next time we meet, I’ll make sure to approach folks of all ages and genders.

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I’ll take a virtual test drive but I’m not in the market for a new car

I’m not in the market for a new car. But when I heard that the Mitsubishi Outlander was going to be offering the first online virtual test drives–I had to check it out. So I went to their website and signed up and while I was there I checked out the Outlander website and the car I would be test driving in November.

The website and the car have some cool features. On the website you can virtually walk around the car and view it from every angle. When you turn the car so it faces you, the video background behind it is in sync with the car’s direction. As you mouseover the car, little blue bubbles pop up and show feature specific details.

Wow! It has a 40GB Navigation/Music server with a stunning, full-color LCD touchscreen! And a USB port and bluetooth capability. I don’t have that in my 97 Acura. Too bad I’m not in the market for a new car.

It’s shown in a Leguna Blue, but you can easily change the paint color with a click of the mouse. If I were in the market for a new car I think I’d like the Leguna Blue.

The Mitsubishi Outlander virtual test drive campaign is web savvy marketing. The virtual test drive concept intrigued me enough to go to the website and register for a drive even though I’m not in the market for a new car. The website does a good job of presenting the car’s features. I can visualize myself in an Outlander. I just hope the virtual test drive is not too much fun because I’m really not in the market for a new car.
http://www.outlandersport.com/

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