Web Savvy Marketers

  • About
  • Services
    • Strategic Planning
    • Marketing Programs
    • Full-Service Web Design and Development
    • Content Marketing
  • Industry
  • Portfolio
  • Blog
    • Tools & Tips
      • Google Tips
      • Internet Scams
      • Motivational
      • Tips for a good website
      • Website Writing Tips
    • Marketing
      • Internet Marketing 101
      • Philanthropy
      • Search Engine Optimization (SEO)
      • Social Media
      • Web design/Internet Marketing
    • Web Design
      • E-commerce
      • Website Maintenance
  • Contact Us

How to import a calendar – dates and all! And how to turn off comments.

February 26, 2018 Beth Devine

Last week we launched a newly designed website. It was a fairly large website with the Timely All-in-One calendar plug-in. There were over 2000 calendar entries that we ported over to the new site.

Initially we used the WordPress Importer (located under Tools in the dashboard) that is part of the WordPress core installation to export the data from the old site and import it into the new site. That worked – kind of – but it didn’t import the dates correctly, so they didn’t appear on the calendar. Kind of important for calendar items.

What did work was using the Timely Feed option. To do that go to the calendar on the old site, click on Subscribe, then right click Add to Timely Calendar > Copy link address. Then go to the new site, under Events>Calendar Feeds. Type the URL you just copied into the feed field, check the options you desire and click the Add new subscription.

Speaking of options. There is a checkbox for Allow comments on imported events, which I apparently did not check. Oops! It turns out the client didn’t want comments.

How to turn off comments for blog posts and events.

There is a feature in WordPress to turn off comments for all posts – including past posts.

Here’s how:

  1. Go to All Posts or in this case All Events.
  2. Click the checkbox that selects all the posts or events.
  3. Click and apply Edit under Bulk Actions dropdown.
  4. Set Comments to Do Not Allow
  5. Click Update

That should work in most cases, but it didn’t in this case. I think because of the way we imported the data through the subscription feed.

So here’s my go to fix in cases when WordPress won’t do as we’d like.

Change the display through CSS.

In this case I wanted to eliminate the display of the comment count and comment display box. To find out the CSS class that presents these options, right click on the area you want to eliminate, click “Inspect”. Look through the code to find the CSS classes that define the styles for these elements.

In this case it was  “.comment-text, .comment_meta-container, .comment_container, and .comment count”. So I added the following code to the CSS styles:

.comment-text,

.comment_meta-container,

.comment_container,

.comment-count {

display:none !important;

}

Wala! Comments section is gone.

Make sure you’re modifying your CSS by using the Custom CSS option of your theme instead of updating the themes original style sheet.

 

Filed Under: Carolyn's Posts, Featured, Wordpress Tutorials

When Hiring a Consultant – Use Their Knowledge Wisely

November 14, 2017 Beth Devine

One of the things I find interesting when I meet a potential client is their idea of how to best use our services. New prospects often fall into two categories, those who are placing an order and those who provide only a piece of the information we need to best serve them. These are the two most common mistakes people make when hiring a consultant.

Order Filler

This usually starts with someone saying “I don’t really know much about marketing but here’s what you need to do”. One example is of a person who informed me they needed an email campaign. I said, that’s fine but let’s take a step back and tell me know more about your company. During that discussion, I discovered what they were saying was very different from what they had on their website. The messaging was all over the place.
In this instance what they really needed was a clear message across all platforms starting with their website. Once that was in place it was time to discuss an e-mail campaign. As it turned out, they had fewer than 50 contacts. Our next step was to build up their database before initiating a campaign. I could have simply set up an e-mail campaign as requested but that would not have been in the best interest of the client.

Silo Creators

The second challenge we face as consultants are the silo creators. These are the people who provide you with only a piece of the whole picture. When working with manufacturing clients the first series of questions I ask include:

  • What’s your capacity?
  • Which product line is most profitable?
  • Are you fully staffed in the area you want to grow?

I often get some strange looks, after all what does a marketing consultant need with this information? The answer is simple, I need to know what to promote.

That said, let’s look at those questions again…

  • What’s your capacity? – There’s only one thing worse than having product with no customers and that’s having customers and no product.
  • Which product line is most profitable? – Why would you want to sell product that doesn’t make you the most money?
  • Are you fully staffed in the area you want to grow? – With manufacturing employees so hard to come by, are you prepared to manage growth in the face of employees leaving?

Many years ago I was working with a manufacturer. We increased their orders through marketing and some direct sales. After a couple months I was in a meeting with the owner discussing the success of the campaign when he said “yeah we have more work but we hate that kind of work.” This is information that I could have used in advance. It’s important to educate consultants about your entire business so that they can make sound decisions on your behalf.

 

Filed Under: Featured, Tools & Tips

Feel the love, speed and SEO all swirled together.

November 7, 2017 Beth Devine

SEO MagicHocus pocus, give me focus, make my website fast, loved and popular. Feel the love, speed and SEO all swirled together. Are you looking for the magic SEO potion? Ta Da! Here you go.

First, find  love.

Find out what people love about you, about your product and about your business. Find out how they’re looking for love. Where are they looking? Are they looking on Google, Linkedin, Facebook. Do they even know they’re looking? How do you find out?

  1. Use Data. Find the key to love with Analytics. It can tell you what your clients or prospects are looking for and how they’re looking for it.
  2. Anecdotal Evidence. Ask your clients. Something as simple as “How did you find me?” “What made you decide to call me?”
  3. Be bold. Ask for some love. Ask for online reviews on Google, Yelp, LinkedIn, or for a testimonials on your website. Ask people to Like your page, subscribe to your YouTube Channel, sign-up for your email newsletter, or meet for drinks.  There are so many ways to ask for love. Find the best ways for you and ask!
  4. Respond. Listen to your clients. Answer their questions. People love that.

Then swirl some love on your website content. Make sure your website content loves your clients – make sure it answers their questions. Make sure it presents your product or service so beautifully it’s impossible not to love (buy) it! Make sure it presents material that your analytics indicate will bring results.

Spread the love. Social media makes it easy. Share on the social media outlets that work best for you. Share your blog posts, events, product news, business news, even jokes, inspirations, photos and anecdotes.

Second, find speed.

No one wants to wait. Waiting frustrates people. It’s not loving. Make your website fast. Google loves speed. Give Google some love. They’ll love you back. Your page speed is known to be one of the factors (among many) in your search engine rank. So make your website zippy.

To find out fast your website is check out the links in the post The Need for Speed. How to check your website to see if it needs a speed tune-up.

Here are some of the most common recommendations you’ll find when you run a speed test:

  1. Optimize images. The first thing to do is make sure your images aren’t size larger than they appear on screen. That’s just wasting bandwidth. Please. Don’t upload a 4000 px x 4000 px image to your website, if the size is going to be viewed is 400 px x 400 px. But that’s just the start of image optimization. Check out this Image Optimization article to find out just how complicated it can get.Fortunately, there are plug-ins for WordPress users that will help you optimize the images on your website. Two of the most popular are:
    1. WP Smush
    2. Ewww Optimizer
  2. Eliminate or reduce CSS and Javascript rendering above the fold.Fixing the above the fold recommendation can get complicated too, as sometimes, depending on the theme, relocating scripts can break the website. There is a plug-in for it that’s worth trying. (I hope to test it on soon and will review it for you then). The plug-in is Optimizing Above the Fold.  Beware, the plug-in is intended for pros and is not something you can install and it will automagically fix things for you.
  3. Minify Javascript and CSS – Optimizing Above the Fold can handle this for you too, but Autoptimize is a simpler plug-in that might be easier to use for most users. As always with plug-ins make sure you back up  your database prior to installing and running, so if something doesn’t work right, (ie. it breaks your website) you can restore to a functioning version without too much trouble. 
  4. Enable caching. W3Total cache is one popular plug-in used in WordPress sites to configure caching. Be careful with it though, the wrong settings will break your website. (BACKUP prior to use). Some hosts offer their own caching systems and disallow W3 Total Cache. WPengine is one that we use that has their own object caching process.
    You could also consider a CDN. Basically a Content Delivery System  that helps serve and cache your site’s static, cacheable content from multiple worldwide server locations.
  5. Server speed is slow. Check with your web hosting provider to see if they can help you with this. You might also check your DNS settings to ensure they aren’t slowing things down.

Sometimes it’s the WordPress theme itself that is slowing things down. If that’s the case, you might be able to speed it up using some of the tools above, but if given the chance it’s best to start with a fast theme. I found a list of 20 fast themes at https://colorlib.com/wp/fast-loading-wordpress-themes/. I haven’t had a chance to install and test their speed yet, but may test out a few for review in a later post.

Let the SEO Magic begin.

Swirl some love on your website by ensuring that it provides a good user experience with interesting, valuable content and make it load fast. That’s when you’ll begin to see some SEO magic happen.

Filed Under: Carolyn's Posts, Featured, Internet Marketing 101, Search Engine Optimization (SEO), Tips for a good website, Tools & Tips

The Need for Speed. How to check your website to see if it needs a speed tune-up.

November 2, 2017 Beth Devine

Web Traffic SpeedometerWhen you drive a high-performance vehicle and step on the gas you can feel the acceleration. Quick acceleration makes it easy to merge onto a fast-moving freeway safely or outrun a high-speed chase (just kidding – we’re not recommending anything illegal in this blog post).

Just as it’s important to have a fast, responsive automobile on the highway to have the best driving experience, it’s also important to have a fast, responsive website on the internet if you want optimum user experience for your website visitors.

Why is website speed important?

  1. It will make your visitors happy and more likely to buy from you. Slow websites equal frustrated visitors who leave and go check out your competitors’ websites.
  2. It may improve your website rank on search engines and that will provide greater opportunity for more people to get to your zippy, refreshingly speedy website.

How do you know if your website is fast?

There are numerous free tools online that can measure the speed of your website. Here’s a few to get you started:

  • PageSpeed Insights – Google
  • https://tools.pingdom.com/
  • https://www.webpagetest.org/
  • https://wpengine.com/speed-tool/?gclid=CKjZzcqOmdcCFQx6fgodoR4EsA

There are more. You could test all day long. But the important thing to do is to run a few tests and see where your weaknesses lie. Common problems that might be slowing you down are:

  1. Slow server response time
  2. Images need resizing/optimization
  3. Eliminate render-blocking JavaScript and CSS in above-the -fold content
  4. Leverage browser caching
  5. Minify CSS

So NOW WHAT?

There can be a lot of technical information to comprehend in the reports. The good news is that the reports provide you with links on how to fix the problems. But even with that it can be overwhelming for the average website owner to understand the problems and make the corrections.

Just like most people take their cars to a shop for a regular tune-up, it’s a good idea to have your website tuned up on a regular basis too. So whether you’re the kind of person who changes their own oil or you prefer to drop it off at the shop, it makes sense to run a few reports to check out your score and either make some of the improvements on your own, or give your website maintenance team a call to see what they can do to help you out.

Feel the love, speed and SEO all swirled together.  

Filed Under: Carolyn's Posts, Featured, Tips for a good website, Tools & Tips, Website Maintenance

New Purpose for Marketing Your Business

February 9, 2017 Beth Devine

Traditionally, we think of marketing as a business development tool. But there’s been a change in the marketing world of late – branding for the purpose of recruitment. With the unemployment rate dropping, more and more businesses are finding it more difficult to recruit talent.

Nowhere is this more prevalent than the manufacturing world. It is estimated that by the year 2025 there will be 2.5 million unfilled positions in U.S. manufacturing. Part of the challenge is due to the “silver tsunami” – for most manufacturers, 70% of their workforce is over 50. Within the next 15 years most of those people will retire. Unfortunately, over the last few decades the younger generation has not been encouraged to pursue manufacturing as a career path. Although many of the technical high schools and community colleges are making great strides, it’s a number game. There just aren’t enough people to fill existing and future positions.

That means every manufacturer is competing for the best talent available, and many of them have realized that their image is critical to this challenge. If the top graduate from the local technical high school hears that a company is hiring and Googles them only to see an old website and no other on-line presence, they are not likely to inquire about positions available. Branding is more important than ever.

Some companies have gotten creative in their marketing. We’ve all seen the new GE campaign with the kids telling their friends and parents that they’re working for GE and what a great place it is. This is all about recruitment. Other companies are getting into the community by sponsoring sports or robotics clubs. This too is part of branding.

At Web Savvy Marketers we’ve been re-designing websites, creating content and providing our clients with unique branding opportunities. After all, as the old saying goes, “You only get one chance to make a good impression” – make sure it’s the impression you want

Filed Under: Featured, Marketing, Tools & Tips

Is Your Email List Dirty?

January 9, 2017 Beth Devine

How to Clean Up Your Email ListEmail still has what it takes to reach your audience. So far, nothing has managed to fully replace it. Not social media, not SMS (Short Message Service), or MMS (Multimedia Messaging Service), or any form of texting.

Email began as a way to send text communications using your personal computer. For businesses, it continues to be a sound marketing strategy. Let’s face it, people will share email addresses. They’re not as willing to share phone numbers with businesses to communicate via text. At least not yet.

With all the various ways to interact with customers, email remains a steadfast option, but you’ve got to keep it clean. A clean email list is one that’s managed and built to suit your company. Keeping your email list clean helps you avoid being flagged as spam. The spam filter is worse than being dirty, so keep that in mind as you read on.

Spam ruins your deliverability rates, and ESP (Email Service Providers) don’t like spam emails. They enforce spam laws with very strict rules. The Wild West days of spammy email are long over, and email exploits that run amuck will land your emails in the slammer.

1. Do a Data Check

First things first. You have to perform a basic data check to fix any incorrect spellings or typos. As you comb through your list, look for those data entry errors that include a missing “dot” in the “dot com” and any inverted letters (i.e., alo.com instead of aol.com).

These mistakes will cause your emails to be returned as undeliverable, increasing your chances of being sent into the black void of the spam filter. As a legitimate marketer, you don’t deserve to be there, but with the ISPs (Internet Service Providers) and spam filters working hard to reduce inbox clutter, that’s where you’ll end up with bad data.

2. What’s Your Bounce Rate?

Take a cue from your email open rates to determine if you need to do some cleaning. Are you sending to email addresses that are returned as undelivered? This can affect your bounce rate and hurt your ROI.

A hard bounce is when an address is simply invalid. There are several reasons for a hard bounce, or one that’s indisputable and means immediate removal from your email list. They include:

  • The recipient’s email address no longer exists (or never did).
  • The domain name doesn’t exist. Oops!
  • The email server of the recipient has blocked delivery.

Then there’s the soft bounce. An email returned for its first to third time are considered soft bounces because they simply may be experiencing a glitch. Some say allow up to five bounces before eliminating them.

Reasons for return could include:

  • Mailbox has reached its quota and is full.
  • The email server of the recipient is temporarily down or offline.
  • Message is too large and exceeds the limits of data allowed.

3. What Do ESPs Check For?

The more bounces you experience, the worse your sender reputation. So it’s good to know what things are being looked at in determining spam.

Here’s what ESPs are checking:

  • The Blacklist. This is the worst. Once you’re on a blacklist, you’re doomed. Of course, you only end up there if you’re super dirty.
  • The White List. This is like the TSA’s PreCheck. It’s a good thing because it means you’re pre-approved for automatic deliverability. No spam filter for you! You will see increased open rates as a result of this.
  • Watch Your Reputation. Sender reputation is actually a score that your sending IP source gets, and apparently, the algorithm used is a secret. That’s why I can’t tell you anything else. Mum’s the word out there.
  • You’ve Been Spammed. Having your email recipients repeatedly flag you as spam raises your chances for black listing. Familiarize yourself with your the Can Spam Act for businesses to make sure you’re in compliance. If your email is commercial, there are strict rules with tough penalties for violations.

4. Remove Bad Email Addresses

Who should you remove from your email list? Anything that’s irrelevant and potentially harmful to your reputation. The less you fraternize with legitimately flagged spam email addresses, the better. Hasn’t your mother warned you of this?

You’re above all that, the riff raff of email. I get it. But having bad email addresses in your list is no good, and the more you’re sending out, the worse it is for you. Here are email addresses you need to remove:

  • Duplicate and invalid email addresses.
  • Old contacts who are inactive. Old email contacts with high unopened rates have lost interest and haven’t bothered to unsubscribe.
  • Alias email addresses, such as sales@company.com. These aliases are generic email addresses that may be forwarded to a specific address, or they may not. Get rid of them.
  • Unsubscribes must be removed by law. (You must also provide an identifiable unsubscribe link.)
  • Bounced emails. See #2 for the difference between hard and soft bounces.
  • Email contacts who didn’t sign up willingly. Sending to anyone whose information was received through list buying is unethical and will hurt your sender reputation, your deliverability, and your open rates. Bad email practice all around.

The content you include in your email is another important factor in avoiding spam and keeping your list clean. Your subject line is especially important. Design your emails to appeal to your subscribers as well as the ESPs.

Keeping your email list dirty is a campaign health hazard. Remember, a clean email list gives you a more successful email campaign. Email campaigns should be measured by the actions your subscribers take, not how many subscribers you’re sending to.

 

Filed Under: Email marketing, Featured, Kacee's Posts, Marketing

Are You Missing Out On These 3 Marketing Opportunities?

December 20, 2016 Beth Devine

Marketing opportunitiesThere are three marketing opportunities that small businesses should be taking advantage of. These marketing tools are overlooked yet simple ways to increase customer interaction and brand exposure. So begin 2017 right and take advantage of these indispensable opportunities for marketing your business.

1. Use Public Relations With Trade Publications

There are trade magazines for every industry, you just have to dig a little to discover them. They serve the people who are interested working in your field of business.

Chances are, your industry’s publications will welcome articles or press releases from your company. Hot topics include new product or service announcements, special events, and recent innovations. Be creative and choose different angles to highlight your expertise and distinguishing features.

Editors are especially pleased when you pitch an idea for a story. Finding writers for trade publications is becoming more difficult on limited budgets, and keeping the news cycle fed around the clock requires many helping hands.

Don’t forget to reach out to local publications, such as your local newspapers and small-town dailies and weeklies. Community journalism continues to be widely read by loyal followers looking for familiar names and faces.

2. Join the Video Revolution

Competing for audience attention is a growing challenge with social media, online blogs, and the numerous specialized publications being introduced into the marketplace. Digital media has helped create an instant-gratification response to already shorter attention spans.

Everywhere you go online, it’s noisy and distracting. In response to this noise, a video revolution began in 2016 and shows no sign of stopping. While text-based content will never go out of style, the power of communicating with video as a versatile and profitable tool is worth your consideration.

Wyzowl statistics show that 61% of businesses have incorporated video as a marketing tool. Some of the top reasons to use video in your marketing include:

  • Product videos and videos explaining how to use your product can help increase sales and conversions. Effective videos can also help build customer trust by providing useful and interesting information, an essential ingredient in content marketing.
  • As an added bonus, videos increase the time your visitors spend on your website. This tells search engines that your site has good content, helping your rankings.
  • By embedding video in your site, you are fifty-three times more likely to show up on page one of Google, according to Moovly. Google likes video, especially when you’re optimizing your videos on YouTube, which Google now owns.
  • Video is easy to digest, share, and create. Take advantage of the video-making platforms out there, such as Magisto, Animoto, and numerous other apps. Social media has its own formats, including Twitter’s Vine, Instagram, and Snapchat.

In five years, will you be reading an article like this, or will you be watching it on video? If you think about the rapid growth in video so far, it’s a question you need to be asking.

3. Check Your Website

Just because you have a website doesn’t mean that you’re done with it. Certain website features are an absolute requirement for growing your business. Here are three:

  • How’s your About Us page? Is it designed to maximize its potential to yield results? Your About Us page should be more than a poster for your team. It should help you establish a relationship with people, turning leads into customers by building trust.

Talking directly to your audience and offering them solutions in a way that connects will help them in their decision to choose your product or service. Add some testimonials, include your company logo above the fold, and be forward-thinking by embedding a video.

  • Do you have a call to action (CTA) on every page? There should be a clear image or line of text that asks your visitors to take a specific action. The action to take should be clear and will often include an imperative verb, or a verb that gives an order.

Examples are “call now,” sign up today free,” or “get started now.” It should also be clear what your visitor can expect from taking action. They need to know if they’re going to download a free e-book, get a coupon, or receive a quote.

Make sure to include a CTA above and below the fold if possible. Including a secondary CTA can be beneficial in certain cases, such as asking visitors to subscribe to your blog. It can also prove to be useful when your visitor isn’t interested in taking the first course of action, but they’ve stuck around to keep reading. So why not offer them another option?

Give your audience plenty of opportunities to learn about you by optimizing your site, utilizing video, and getting your company recognized in trade publications. Each of these missed opportunities holds huge potential for marketing your business.

Filed Under: Featured, Kacee's Posts, Marketing, Tips for a good website

6 Marketing Trends in 2017 for Small Businesses

November 30, 2016 Beth Devine

small business marketingAs a small business owner, you’re always playing catch up. You no sooner step in the door and hang up your cape – you are a superpower, after all – and the onslaught begins. It’s nearing the end of the year, and your newest mission requires a focus on what’s ahead.

Being prepared for what’s coming in today’s fast-paced, changing world means knowing what to expect in marketing. So leave your cape on the hook and take a look at the predicted trends for 2017.

1. Video and Visual

Using video is a huge trend that every marketer should consider in their visual storytelling plan. It’s a strategy that you can build on to create important ongoing messages.

In other words, don’t expect a “Chewbacca Mom” viral sensation, but focus on a visual program that reveals something unique about your company, product, or service. Video content rules the internet, with video enjoyment increasing purchase intent by 97% and brand association by 139%. Stay responsive to consumer trends by budgeting for video in your marketing strategy.

2. Immersive Experience Marketing

Who would’ve predicted that Pokemon Go would be so popular? At its high point, it was earning $10 million a day. Although the excitement has faded, the app shows us that augmented reality is a viable option with real potential for earning revenue.

The prediction is you will see more VR (virtual reality) and AR (augmented reality) games and ads from brands. VR is a computer-generated simulation of a real life situation where the user is completely immersed and feels the experience is reality. AR involves layers of computer-generated enhancements that blend into the real world so that reality and AR enhance each other but are easily differentiated.

VR requires the use of headsets, like Facebook’s Oculus, which is equipped with VR technology, and is used for training flight simulators for pilots. You’re already seeing AR technology on score overlays for televised sports and in pop-out 3D text messages. Expect to see the use of AR holograms increase in the future.

Both give the user an enriched, immersive experience that delivers visuals in what was seemingly only science fiction just a short while ago. AR is evolving much faster than expected and will be used more in all mobile devices as a way to communicate at a whole new level. By 2017, IDC (International Data Corporation) predicts that more than a billion people worldwide will regularly access apps, content, and date through an AR/VR platform.

3. Live Platforms and Live Video

The attraction of “being in the moment” in live streaming is going to push live platforms and video into greater use. In the past several years, we’ve seen these technologies emerge as a popular way to interact with customers. There will be new live platforms like Meerkat and Facebook Live, where more brands will be willing to try out the latest in content offerings.

Live video streaming has had its shortcomings with technical difficulties, and its television competition won’t be easy to beat. However, the opportunities for brands to host live webinars, workshops, and other events where the appeal of instant gratification and immediate feedback will rival the TV audience.

Experiment with 360 videos to give your audience a three-dimensional experience with YouTube 360° or Facebook 360, and expect to see new apps and platforms adopt the technology. With a faster internet and the expansion of mobile phone use, this is a trend that’s not going away.

4. Optimize for Mobile

For several years this has been a trend that’s made the list, and for good reason. It’s still making the grade because the impact continues as mobile use overtakes desktop in retail use for the first time this year.

Putting mobile first as you optimize your website makes sense when Google is working on the same thing. They will be indexing so that your site’s mobile version will be indexed first. This mobile-first indexing means you need to have a responsive site where the primary content and structured markup is “equivalent across mobile and desktop.”

Making your site content easily digested on a mobile device is more important than ever with this major indexing shift from Google. What was a mobile-friendly concern is now more of a mobile-centric requirement if you don’t want serious problems in your search engine ranking.

5. Cross-Device Marketing

The typical digital consumer now owns 3.64 connected devices. The number of laptops, smartphones, wearables, and consoles gives brands the ability to reach an audience on multiple devices and in manifold environments.

Because of the ability to find your audience wherever they go, in essence making them a moving data target, brands have an even greater opportunity to produce and distribute content that is customer-focused. Embracing the customer experience as the heart of your marketing strategy will give you an edge over the challenge of cross-device tracking.

Because transactions are often occurring in an app, and cookies are no longer sufficient to track users, it’s a balancing act to identify the audience. What you can do until there are innovative solutions out there is work to make customer service your mission.

Listen and learn from your customers and let them determine the experience that your company needs to adopt. Then make the changes in your services or product to address these concerns. Looks like some things don’t change after all.

6. Writing

Visual content may be on the rise, but text is as important as ever because most of our communication is still based on the written word. There’s a story to write that a picture (or video) alone can’t tell. Sometimes you need those thousand words.

The problem is that most marketers aren’t good writers. And bad writing is damaging for your brand. Your writing communication must be structured so it’s easy to understand and read. It must be free of errors – spelling and grammatical. Forget jargon and committee-speak. Say what you mean with clarity, brevity, and plain language, letting the lawyers revel in creating confusion for their readers.

Ask yourself “what’s in it for the reader?” When Samsung issued a press release on their Galaxy Note7, there was no mention of the serious nature of the phones catching on fire. It was a mere “incident” involving a “battery cell issue.”

We have to do better than this. Poor writing not only makes you look unprofessional, it can destroy trust. As the amount of content keeps growing and readers filter out the white noise by skipping posts and skimming articles, you have to make every word count.

Perhaps writing is more important now than ever before.

Filed Under: Featured, Tools & Tips

Google’s New Ranking Penalty On Intrusive Interstitials

November 15, 2016 Beth Devine

Google penalty
“SDC19275” by Mr Thinktank, used under CC BY / Modified from original

There’s a new penalty coming in January of 2017 from the search engine giant. While it may sound like a rare and deadly condition acquired from eating undercooked beef, intrusive interstitials will be potentially lethal only to your website’s traffic.

Google revealed its latest news on interstitials in an innocuous-sounding blog post entitled “Helping Users Easily Access Content on Mobile.” The penalty on intrusive interstitials, or pop-ups, is another change affecting search engine rankings.

Like this latest move, Google has made other algorithm changes to improve user experience of the search function. In 2014 it added a label to mobile-friendly pages, indicating those sites with content that’s optimized for mobile. Mobile-friendly websites have text that is readable without zooming or horizontal scrolling, and links are spaced enough apart to avoid tapping incorrectly.

Two years later and Google has removed the label now that 85% of mobile search results are already optimized for mobile, while continuing to apply mobile-specific ranking criteria. Two years ago they also began boosting rankings for sites that use HTTPS encryption in an effort to improve security for users.

What’s an Intrusive Interstitial, exactly?

Google will suppress rankings by punishing sites that publish annoying pop-ups. This includes anything that pops up between the beginning and end of an article that blocks immediate access to site content and forces interaction with the screen. It also includes intrusive ads that come at the beginning of the article, pushing the content further down the page.

So far, it appears this will affect only mobile applications where the interruption to the screen is much greater. In its post, Google gave these three examples of intrusive interstitials:

  • A pop-up that covers the main content, such as a full-page ad. This could occur immediately after navigating from search results to a page or while looking at the page.
  • A standalone interstitial that needs to be dismissed before getting to the main content. Many sites currently have interstitial email captures that will have to go.
  • A layout on the screen that’s above-the-fold and looks like it’s an interstitial, with the remaining original content underneath the fold. An example is when the top portion of every page or post has a large email capture or promotion.

What this means is there’s more to pop-ups than just the technology, which is why in the post, Google used the pop-up term twice and used interstitials eight times. According to Wikipedia, “interstitials are web pages displayed before or after an expected content page, often to display advertisements or confirm the user’s age (prior to showing age-restricted material).”

The goal is to make sure your visitor sees the searched-for content right away when on mobile devices. No blocking, no scrolling, no having to find and press an “X” or a “No Thanks” button.

When are pop-ups okay to use?

There are exceptions, however, to Google’s new penalty. Your site will remain unaffected by the new algorithmic signal if “used responsibly,” where the end result for users is an unobstructed path to content on mobile devices.

Here are three exceptions to what Google considers disruptive to the user experience:

  • A response to a legal obligation. This could be cookie usage for age verification on a liquor company site.
  • Login dialogs on content that isn’t publicly indexable, such as email other content behind a paywall.
  • Banners that take up a “reasonable amount” of space on the screen. An example is the app install banners used by Chrome and Safari.

There are two alternative pop-ups that are still okay to use, both which are not displayed immediately. One is the two step pop-up. This is when the pop-up only appears if the visitor clicks on a call-to-action placed on the site. The second is exit intent pop-ups. The pop-up is only shown when the visitor moves to click on the back button. Sometimes this doesn’t work on mobile devices because it pops up at the wrong time, so it should be tested out.

As you read this, software programs are undoubtedly being written to help business owners tackle this new issue. Call your web hosting company if you need assistance, or attempt to handle it yourself with a new plugin.

What does it mean for businesses? In order to avoid losing any SEO traffic, it’s important to figure out other ways to make money that don’t disrupt mobile user experience.

51% of digital media takes place on mobile devices, with an average of three hours of internet use a day per adult user, versus less than one hour a day just five years ago. Instead of invasive pop-ups that will lower your SEO, create content that will draw visitors to your site. Give them the information they’re searching for and create leads through embedded forms and calls-to-action.

Filed Under: Featured, Tools & Tips

Do-It-Yourself Updates for Your Local Internet Listings

October 31, 2016 Beth Devine

local internet listings
“The Making of Harry Potter” by Dave Catchpole used under CC BY / Modified from original

Your Google business listing doesn’t have a “forward to” address or a “301 redirect” to help you with changes. If you’re planning a move for your small business, or you’ve made some other change to your NAP (Name, Address, Phone Number), it’s important to make the changes in not only Google, but all your local listings.

In the last post we went over the top citation services, the companies that do this for you. Here we’ll cover how to manually update your business listings and check for inconsistencies in your NAP that could harm your search results.

Where To Get Listed

Doing it yourself means you need to know where to get your business listed. Here’s a handy link to a compilation of the top 100 local listings for your business. Doing it yourself takes some serious time investment, and it involves checking all the listings so they are accurate and compatible.

Why is it so important to get listed and keep your listings accurate? The more online directories your business appears in with consistent information, the more likely Google will display your business in search results. Incompatible and inaccurate data could result in your business not showing up in a Google search.

Doing it yourself means you not only need to know where to get your business listed, but you need to maintain accuracy. This includes minimizing any possible duplicate listings as well as any inconsistencies in the data from one listing to another.

First Thing On Your To-Do List

Get started with your local listings by making sure you update your Google business listing. Because most people are searching for local businesses online and Google is the most popular search engine, you want your Google business listing to be accurate.  So where to begin?

Go to Google My Business and make sure all your information is correct. Verify your business location so results will appear in Google Maps. Learn how to make edits so your hours and holidays are up to date. You can do all this for free from this one site. Next, check to see how your business shows up on Google search by going to gybo.com.

Google won’t trust your Google My Business listing unless it can verify the information with other sources. Even if the information you’ve entered into Google My Business is accurate, Google might not show your business in its search results if there’s conflicting data from other online sources. Making sure Google has consistent data as it crawls the internet includes avoiding even small typos. For example, spelling, abbreviations, and apostrophe use must all be exactly the same

Top Four Local Search Aggregators

There’s a difference between local search aggregators and citation services. Local search aggregators are like an hourglass for collecting your business data. They accumulate and analyze all the information from many sources and then redistribute it to local directories and other places.

These aggregators get their data about businesses from many different sources, including registration records, chamber of commerce rosters, phone bills. Citation building services use the aggregators to create their directories, but not all citation services use all four aggregators.

The top four biggies to pay attention to are Express Update, Acxiom, Neustar/LocalEze, Factual. Two others data aggregators to consider are Infogroup and InfoUSA. They will funnel your business information to local business directories to give you better and more accurate coverage.

A do-it-yourself method to updating your business’s local internet listings should start with these top aggregators since they feed the information to what’s known as the local search ecosystem. Check that your official address matches the US Postal Service database and use this exact form in all your listings. Follow these steps outlined by Moz for claiming your business as you contact each listing.

Doing all this manually involves an initial investment of time, but once your information is up and running (and it can take time for listings to go live), the maintenance is simple until you have changes that require updates.

Filed Under: Featured, Google Tips, Kacee's Posts, Search Engine Optimization (SEO)

  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • …
  • 10
  • Next Page »

Recent Posts

  • Reshoring: What and How?
  • It’s Manufacturing Month!
  • Cybersecurity’s Role in Manufacturing
  • The Ultimate Tool for Saving Manufacturers Time, Money, and Human Capital
  • Sales and Marketing: Collaboration is Key to Success – Part One

Search this site

Call Us

860-432-8756

Our Location

222 Pitkin Street, Suite 125
East Hartford, CT 06108
Phone: 860-432-8756

Services

  • Marketing Services
  • Strategic Planning
  • Internet Marketing
  • Multi-Media Productions
  • Marketing Programs

Talk to Us

Follow us, subscribe to us, email us, or call us at 860-432-8756. We’ll use our Super Savvy Tool Belt to stay in touch however you prefer.

  • Email
  • Facebook
  • LinkedIn
  • Pinterest
  • Twitter
Sign Up for Email Updates
For Email Marketing you can trust.

Copyright © 2025 Web Savvy Marketers, LLC · 222 Pitkin Street, Ste. 125 · East Hartford, CT 06108 · 860-432-8756 ·
Privacy Policy | Terms & Conditions | Cookie Policy · Log in